Key lessons we learned from nonprofit partners in 2020
It iKey lessons we learned from nonprofit partners in 2020s no secret that 2020 had a profound impact on every aspect of life. Businesses were impacted in numerous ways from transitioning to a remote workforce overnight to facing supply chain issues. Nonprofit organizations faced many challenges, and yet they emerged from 2020 resilient.
Here are a few key takeaways we learned through our work with nonprofit organizations in 2020:
- The need was great
When the Covid-19 pandemic hit Massachusetts in February, many nonprofits faced unprecedented challenges. Human services organizations who hosted daily programs as part of their earned revenue were forced to bring them online via zoom. Homeless shelters and group homes were forced to depopulate and find alternative living accommodations. Food pantries saw an immediate increased need. Health care organizations needed funding for PPE and hazard pay. Public media saw its underwriting pipeline dry up overnight as small businesses slashed their marketing budgets. Immigrants rights organizations had to support a community with no other safety net. Museums were forced to close. School programs were brought online.
- Donors stepped up
Yet despite these challenges and the tireless work of nonprofit staff and volunteers, donors saw that need and stepped up. One nonprofit board came together to provide a significant bridge fund to carry the organization through the pandemic. Another organization created a unique fundraising campaign, raising $1.2 million, a number that exceeded its goal by 50%. Across organizations, when the ask was made, donors matched or exceeded goals.
- Virtual fundraisers were a success
Although a livestreamed gala or a virtual 5K pales in comparison to an in-person event, we found that nonprofits were successfully substituting their community events with virtual ones. As mentioned above, donors attended the events, paying full ticket price in some cases, bid on the silent auction items and exuded generosity with the fund-a-need appeals. Each organization had a different approach to their virtual fundraisers, but those whose events were authentic and true to the mission of the organization were the most memorable.
- There are needs beyond Covid-19
The urgent and increased needs brought about by the Covid-19 pandemic do not eliminate the needs the organizations were facing prior to the pandemic. Those needs remain ongoing and it’s important to remember that these organizations serve our communities in crucial ways, caring for our most vulnerable, screening for health conditions, supplying important information to the public, providing cultural and educational resources, among others. As we look ahead, we hope everyone remains committed to supporting nonprofit organizations with a renewed spirit beyond the pandemic.
What our clients say
Public Relations Manager, Sodexo
Greenough is absolutely an extension of our PR team and they’ve had no challenges in navigating the complexities of a highly matrixed organization like Sodexo. They’ve been instrumental in telling our story in the New England market and beyond and as a result, our partnership continues to evolve and expand.
Digital Communications and PR lead for Weavr Health
The Greenough team has been instrumental in helping us with our Marketing and PR projects. They truly care about our business and we see them as part of our team. Their expertise and background has helped us flesh out many ideas to avoid missteps before they happen. Not only are they intelligent and nimble, but they are a pleasure to work with.
CEO, Arbella Insurance
Our Greenough team has excelled in learning our business and our challenges and has been extremely effective in developing and executing a PR strategy that helps drive our success.
Global Marketing Communications & Public Relations, Wolters Kluwer
Our Greenough team has been a strategic asset in sustaining targeted growth in our PR and external communications. The team really operates like an extension of our internal team, aligned and effective. They've deftly balanced the needs of multiple sub-groups' objectives and needs, getting great results in the publications our customers read.
Director of Marketing, Anika
Christine, Ben, Angela and the remainder of the Greenough team are amazing and continuously exceed expectations. They are a true and trusted partners of our organization and consistently go above and beyond. We are grateful to have the team at Greenough as one of our valued partners and look forward to working with them for years to come.
Chief Communications Officer at GlobalFoundries
It is hard to believe that we have been working together for less than a year. Our Greenough team joined us at the most exciting time for our company and they have been invaluable. Greenough has built a strong relationship with our CEO and others throughout our organization. They are my trusted advisors, and I am looking forward to all that we will accomplish together.